Customer Care Specialist
$21.30 – $26.10 per hour plus standard benefits are offered to candidates in this Customer Care Specialist role, designed to deliver responsive and empathetic support. The role requires a dedicated professional who can provide high-quality assistance to clients by addressing inquiries, troubleshooting issues, and guiding users through service interactions in a timely and courteous manner. The ideal candidate should demonstrate strong verbal and written communication skills, attention to detail, and the ability to adapt to varying customer needs. They must be adept at managing multiple tasks, leveraging internal systems to track interactions, and escalating matters when necessary. The successful applicant will be comfortable working within structured procedures while maintaining a customer-first mindset, ensuring satisfaction and loyalty. This position calls for someone who is self-motivated, collaborative, and committed to continuous improvement in service delivery. With a focus on building positive experiences, the role emphasizes professionalism, active listening, and a consistent drive to resolve inquiries efficiently and accurately.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
$20 per hour, along with medical, dental, vision coverage, 401(k), and paid time off, are provided for the Customer Service Representative position. The role centers on delivering exceptional support by responding to customer inquiries via phone, email, and chat, resolving issues promptly, and maintaining accurate records of interactions. The candidate must exhibit empathy, professionalism, and clarity in communication while troubleshooting basic technical situations and guiding customers through setup or procedural steps. A detail-oriented problem solver with a positive attitude and growth mindset will excel, as the role involves coordinating with internal teams, de-escalating concerns when needed, and contributing to process improvements. The successful candidate will thrive in a remote work environment that values flexibility, teamwork, and career development. This position emphasizes responsiveness, record-keeping, adaptability, and a strong customer-service orientation. The ability to handle varied shifts and maintain composure under pressure is essential.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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