Order Operations Specialist
The hourly pay for this position is $30.00, and a comprehensive benefits package is provided, which includes generous paid time off, a mental health program, paid medical leave, and an employee 401k match program, alongside child/dependent care and education reimbursement. An individual in this role acts as a primary subject-matter expert, offering support for a variety of complex ordering and licensing issues. The specialist is tasked with enabling partners by creating resources that outline best practices for ordering, while also training and supporting internal teams to enhance their understanding of nuanced ordering scenarios. This position is central to improving internal processes, as it involves creating product conversion pathways to streamline operations for discount programs. The specialist also serves as a key point of contact for triaging revenue recognition inconsistencies within a client’s systems. Furthermore, this person plays a program management role to ensure order quality, assisting partners with on-boarding, program agreements, and participation in partner programs to build a strong foundation for future sales and ordering activities. This is a crucial, high-impact role that requires a detail-oriented professional with a strong understanding of operational workflows and a commitment to quality assurance.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Research Assistant
This position offers a competitive hourly wage ranging from $17.20 to $30.30, commensurate with experience, and is a non-exempt, casual/on-call role. The responsibilities of this position primarily focus on supporting a research team by overseeing the meticulous collection, organization, and management of data. This includes generating reports, employing specialized computer programs for data review, and assisting with the essential cleaning of datasets to ensure their accuracy and integrity. A person in this role is also expected to lead basic data collection and entry tasks with precision and a high degree of organization. Beyond data management, the assistant may also be responsible for conducting thorough literature searches to support the team’s ongoing projects. Additional duties involve formatting academic papers and assisting with the drafting of summaries for policy briefs and other publications. This role requires a detail-oriented individual with a strong foundation in a related field, capable of working independently to maintain data quality and contribute to the broader research objectives.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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