Contact Center Representative
With pay ranging from $20.00 to $25.72 per hour, this role also offers benefits such as healthcare, retirement planning, and career advancement opportunities. The Contact Center Representative is responsible for managing inbound calls, assisting customers with questions about services, policies, or accounts, and ensuring each interaction is handled with professionalism and care. Representatives will document all interactions accurately, follow established procedures, and escalate issues when necessary. The position requires strong communication skills, problem-solving abilities, and the capacity to manage a high volume of calls in a fast-paced environment. Successful candidates are empathetic, detail-oriented, and adaptable, balancing efficiency with quality service delivery. This role provides valuable experience in customer support and administrative processes, making it an ideal starting point for career growth into supervisory, training, or specialized contact center roles. For individuals who enjoy working directly with customers and thrive on problem resolution, this role offers stability and rewarding work.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Client Service Representative
This position offers a salary range of $52,000 to $57,000 annually, with benefits that include healthcare, retirement plans, paid time off, and professional development support. The Client Service Representative serves as a trusted point of contact for clients, ensuring that they receive timely assistance and accurate information. Representatives are responsible for managing client accounts, handling service requests, and providing solutions that strengthen client satisfaction and retention. The role requires excellent written and verbal communication skills, attention to detail, and the ability to prioritize multiple tasks under deadlines. Successful candidates demonstrate professionalism, adaptability, and the ability to build lasting relationships with clients. This position provides exposure to client relationship management and account servicing, offering a pathway to more senior roles in client services, account management, or business operations. For individuals seeking a stable, client-facing career with growth potential, this role provides both challenge and reward.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa