Customer Service Specialist
With a salary range of $24.00 to $27.50 hourly, this role also provides benefits such as healthcare, retirement contributions, paid leave, and professional development opportunities. The Customer Service Specialist serves as the primary point of contact for clients, ensuring inquiries are resolved efficiently and that customer satisfaction remains high. Specialists handle account management, billing questions, and service issues, requiring excellent communication and problem-solving skills. Candidates must also be detail-oriented and capable of navigating multiple systems to document interactions and provide accurate solutions. The role is ideal for individuals who thrive in customer-facing positions and enjoy building strong relationships through clear, supportive communication. Successful specialists often demonstrate empathy, adaptability, and resilience when dealing with complex or high-volume inquiries. This position offers valuable training and career growth potential in customer service, with opportunities to move into supervisory, operations, or account management roles. For those seeking a stable role that balances professional responsibility with opportunities for advancement, this position is highly rewarding.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Residential Support Representative
Paying between $32,900 and $66,900 annually, this position includes benefits such as healthcare, retirement savings, and paid time off. The Residential Support Representative is responsible for providing technical and customer support for residential clients, assisting with troubleshooting, product inquiries, and service requests. The role requires clear communication, patience, and technical aptitude to guide customers through problem resolution effectively. Candidates should demonstrate strong problem-solving skills, adaptability, and the ability to work under pressure when responding to customer needs. Representatives will document service interactions, escalate issues when necessary, and contribute to a positive customer experience. This role provides opportunities to develop both technical and service skills, with potential career advancement into technical support leadership, product training, or operations roles. For individuals who enjoy helping customers and solving technical challenges, this position offers stability and long-term growth.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa