Customer Support Specialist
This Customer Support Specialist role pays between $25.96 and $34.90 per hour and offers the opportunity to grow in a fast-paced, supportive work environment. The position is designed for someone who enjoys problem-solving and helping others navigate inquiries with patience and efficiency. In this role, you will be responsible for handling a wide variety of customer requests, providing accurate information, and ensuring a seamless support experience through phone, chat, or email. Success will depend on your ability to actively listen, resolve concerns quickly, and communicate with a professional and empathetic tone. The ideal candidate is detail-oriented, capable of multitasking, and comfortable working with technology and support platforms. You will have the chance to collaborate with internal teams to improve processes and suggest enhancements that make the customer journey smoother. This position allows you to sharpen both technical and interpersonal skills while contributing to a customer-first culture. Individuals who thrive in this role often find it rewarding because of the consistent opportunities to learn, grow, and make a meaningful difference in clients’ experiences.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Admissions Counsellor
This Admissions Counsellor role pays up to $15 per hour and is a valuable entry point into the education sector. The position is centered on guiding students and families through the admissions process for U.S. colleges, requiring both empathy and a strong sense of organization. Responsibilities include answering questions, clarifying requirements, and ensuring that students understand timelines and available resources. A major part of the role is to serve as a supportive bridge between the institution and applicants, helping them feel confident and prepared during what can be an overwhelming process. Strong communication skills, patience, and attention to detail are essential, as you will be providing consistent updates and tailored advice to meet individual student needs. This position is well-suited for someone with a passion for higher education and a desire to make a difference in students’ lives by making the admissions journey less stressful. In addition to developing customer service skills, this role provides exposure to educational counseling practices and can serve as a pathway to more advanced advising or student support positions. It is an excellent opportunity for those who want to combine service with educational impact.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa