Customer Solutions Specialist
This full-time remote Customer Solutions Specialist role starts at $25.70 per hour and includes a comprehensive benefits package. Employees receive health, dental, and vision insurance, paid time off, and access to professional development resources. The position also offers a supportive team culture and opportunities for internal advancement, making it ideal for individuals seeking both stability and long-term growth in a remote work setting.
The Customer Solutions Specialist will be the primary point of contact for assisting customers with inquiries, orders, and problem resolution. This role involves responding to a high volume of customer interactions via phone, email, and chat, ensuring accuracy and professionalism in each communication. The specialist will be responsible for identifying customer needs, offering tailored solutions, and collaborating with internal teams to provide timely resolutions. Candidates must be detail-oriented, capable of managing multiple tasks simultaneously, and committed to delivering a superior customer experience. Strong communication skills, critical thinking, and a passion for helping others are essential. This position is best suited for someone who thrives in a fast-paced, solution-driven environment and enjoys working independently while contributing to a collaborative virtual team. Previous customer service experience and comfort with CRM systems are preferred.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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