Customer Support Specialist
Paying between $25 and $28 per hour, this role offers competitive compensation complemented by potential benefits such as health insurance, retirement plans, paid leave, and other perks designed to support both personal and professional well-being. The position is tailored for a bilingual professional capable of engaging customers fluently in two languages, ensuring accessibility and clarity across a diverse customer base. The specialist will handle inbound inquiries, resolve product or service issues, and provide guidance that builds trust and long-term satisfaction. Strong communication skills, cultural sensitivity, and the ability to switch between languages seamlessly are essential. The role requires proficiency with digital tools, CRM systems, and customer support platforms to log interactions, track resolutions, and escalate cases when needed. Attention to detail, empathy, and adaptability in fast-paced situations are key to maintaining service quality. Collaboration with internal teams ensures that customer feedback is integrated into product and service improvements. This role is well-suited for individuals who value relationship-building while meeting performance and satisfaction metrics. By delivering personalized, efficient, and culturally attuned support, the professional contributes directly to brand loyalty and positive customer experiences.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Patient Advocate Representative
Offering a pay range of $17.20 to $25.70 per hour, this position combines competitive wages with the potential for a comprehensive benefits package that may include medical, dental, vision, retirement options, and paid time off. The role centers on supporting patients through the healthcare process, guiding them with empathy and clear communication from initial contact to resolution. The representative serves as a bridge between patients, providers, and administrative teams, helping navigate insurance matters, billing inquiries, and care coordination. Exceptional interpersonal skills are necessary to manage sensitive conversations, explain complex policies, and de-escalate stressful situations. Attention to detail and accuracy in documentation are critical to ensuring compliance with healthcare regulations and internal protocols. Proficiency in computer systems, including patient management software, enhances efficiency in handling requests and tracking case progress. Collaboration with multiple departments ensures continuity of care and timely problem resolution. This position is ideal for individuals who thrive on advocacy and making tangible impacts on patient satisfaction and accessibility to care. Through compassionate engagement and problem-solving, the representative fosters a supportive environment that promotes trust and positive healthcare experiences.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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