Customer Ops Specialist
The Customer Ops Specialist position offers an estimated annual salary between $33,900 and $42,900, with access to career development support and potential bonuses. This temporary, part-time role is ideal for individuals seeking flexible hours while contributing to a high-functioning customer operations team. The specialist is responsible for managing and validating customer master data, supporting contract oversight, and ensuring data accuracy across commercial systems. They act as a liaison for field-based teams, troubleshoot system issues, and promote adoption of customer master tools. The role also involves vendor coordination, documentation management, and participation in process improvement initiatives. Candidates should possess a high school diploma or GED, with experience in customer service or data management. A bachelor’s degree in business, supply chain, or a technical field is preferred. Proficiency in SAP or similar ERP systems, strong organizational skills, and the ability to work independently are essential. This role demands a proactive mindset, attention to detail, and a commitment to operational excellence.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Support Advocate
The Customer Support Advocate role offers a competitive annual salary of $40,000, along with a robust benefits package that may include pet insurance, 401(k) matching, employee stock plans, and gym membership reimbursements. This full-time position is focused on delivering exceptional customer service by managing feedback, resolving inquiries, and ensuring satisfaction across all touchpoints. Advocates handle both front-office and back-office responsibilities such as order processing, quotations, and billing. They play a key role in customer retention efforts and collaborate with internal teams to maintain service quality. Ideal candidates have a diploma or higher education and 3–4 years of experience in customer-facing roles. Strong communication skills, organizational abilities, and proficiency in multiple languages—especially English and Mandarin—are highly valued. The role requires a customer-first mindset, attention to detail, and the ability to multitask effectively in a fast-paced environment. This position is well-suited for individuals who thrive in team settings and are committed to delivering consistent, high-quality support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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