Care Coordinator
This role offers an hourly wage of $19 to $23 and includes benefits such as health, dental, and vision insurance, paid time off, and professional development assistance. The Care Coordinator is an essential team member in a center that provides Applied Behavior Analysis (ABA) therapy, dedicated to transforming the lives of individuals with behavioral challenges. The coordinator plays a pivotal role in ensuring the smooth operation of services and providing excellent customer service to clients and their families. Responsibilities include assisting with the initial intake process, managing schedules for both clients and Behavior Technicians, and maintaining clear communication with all stakeholders. The role also involves administrative duties such as maintaining an up-to-date roster of technicians, ensuring compliance with credentialing standards, and monitoring center expenses. The Care Coordinator may also provide direct 1:1 ABA therapy as needed to cover for staff absences, making a Registered Behavior Technician (RBT) certification a preferred qualification. This position requires strong organizational skills, the ability to handle multiple tasks, and a compassionate approach to care. The ideal candidate will be a dedicated professional committed to providing high-quality support and contributing to positive outcomes for every family served.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
OneSource Support Specialist
This position offers a significant salary range from $82,780 to $124,170 annually, reflecting its critical role in patient support. The OneSource Support Specialist provides exceptional, high-touch, and personalized assistance to patients with rare and ultra-rare diseases. Serving as the primary point of contact for patients and their caregivers, this specialist guides them through their entire treatment journey, from initial onboarding to long-term adherence support. Key responsibilities include providing comprehensive disease state education, connecting patients with community resources, and navigating complex access issues. The specialist communicates benefit investigation results, helps patients understand their insurance coverage, and enrolls them in financial assistance programs. This role demands a high degree of empathy and strong communication skills to provide emotional support and resolve non-clinical treatment barriers. The specialist collaborates extensively with internal cross-functional partners and external stakeholders, including healthcare providers, to ensure seamless care and treatment compliance. A deep understanding of insurance coverage, reimbursement processes, and experience in a patient-facing role are crucial. The ideal candidate will be a compassionate, flexible, and creative problem-solver, dedicated to acting with urgency to help patients get on and stay on their prescribed therapy.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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