Member Support Agent
Offering pay between $16.67 and $19.50 per hour, this position includes benefits that emphasize healthcare coverage, paid leave, and opportunities for career development. The Member Support Agent role focuses on assisting individuals enrolled in digital health programs, helping them navigate their care experience and access the resources they need. Agents will respond to inquiries via phone, chat, and email, resolving technical issues, clarifying program details, and ensuring that members feel supported throughout their health journey. Empathy and professionalism are essential, as agents often interact with individuals managing sensitive health conditions. The position requires strong communication skills, accuracy in documentation, and the ability to use digital tools effectively. It is well-suited for candidates who are detail-oriented, adaptable, and committed to customer service. Beyond daily responsibilities, the role provides valuable exposure to the growing field of digital health, with pathways into health operations, clinical support, or member engagement strategy. For those motivated by helping others and interested in contributing to healthcare innovation, this job is both rewarding and impactful.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Care Order Placement
Paying between $15.75 and $18.50 per hour, this position offers a stable income and benefits that include healthcare, paid time off, and career advancement opportunities. The Customer Care Order Placement role is dedicated to supporting clients with the accurate entry and processing of product orders. Representatives will handle calls and electronic requests, confirm product availability, and ensure timely order fulfillment while maintaining compliance with organizational policies. Attention to detail and accuracy are essential, as errors in order placement can directly impact customer satisfaction and business operations. Candidates should demonstrate strong communication skills, problem-solving abilities, and comfort working in a fast-paced, metrics-driven environment. Experience with customer service and order management systems is valuable, though training will be provided. For individuals who enjoy structured work and helping clients receive timely service, this role provides an excellent foundation for career growth in customer service, operations, or supply chain support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa