Admissions Application Reader
This part-time, remote position offers a starting hourly wage between $16.50 and $21.00, along with a variety of benefits that include an employee assistance program, access to the library, free on-campus parking, a free UTA pass, and discounts at the university’s store and for many campus events. An individual in this role is responsible for learning and applying the admissions application reading process to a set of assigned applications. The core duty involves reviewing and scoring applications based on specific, pre-determined guidelines. This position plays a crucial part in shaping the incoming class by helping the admissions office identify applicants who are the best fit for the institution. The work is flexible and can be completed from home using a personal computer, with no fixed schedules, allowing for evenings and weekends. The role requires advanced reading comprehension and time management skills, as well as the ability to follow instructions, maintain confidentiality, and work reliably. The work commitment is typically around 17.5-20 hours from the date of hire through mid-January, with additional availability required during two one-week peak periods in early June and August.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Call Center Analyst
This position offers an annual salary between $57,100.00 and $91,400.00 and is available to telecommuters. A professional in this capacity is a versatile individual who combines analytical skills with operational coordination to optimize call center performance and ensure an excellent customer experience. The role is a critical link between data-driven insights and frontline execution, with responsibilities including short-term forecasting and scheduling, as well as metrics reporting and analysis. The analyst is also tasked with the real-time monitoring of call queues and staff schedules, making independent adjustments as needed to respond to unexpected changes in call volume or staffing. A key function of this position is to collaborate with business partners to provide strategic recommendations that maximize resources and help meet customer expectations. The analyst is also responsible for creating and maintaining staff schedules, administering time-off requests, and providing consistent communication and reports to management on performance concerns and trends. This role requires a professional with a minimum of two years of relevant work experience in call center forecasting and scheduling, along with three years of customer service experience.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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