Customer Care Advocate
Paying $20.00 per hour, this position also includes benefits such as healthcare, retirement plans, and paid leave. The Customer Care Advocate is responsible for supporting clients by addressing inquiries, resolving service issues, and ensuring each interaction reflects professionalism and empathy. Advocates will communicate through multiple channels, documenting interactions accurately and escalating concerns when necessary. Strong communication and problem-solving skills are required, as well as the ability to balance efficiency with a customer-first approach. Candidates should be comfortable using customer service technology systems and working in a performance-driven environment. This role provides valuable experience in customer support and advocacy, with opportunities to advance into team leadership, quality assurance, or specialized service roles. For those who enjoy helping others and want to build a career in client support, this role is a strong fit.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Representative
This role pays $20.00 per hour and includes benefits such as healthcare, retirement planning, and career growth opportunities. The Customer Service Representative is tasked with assisting clients by answering inquiries, processing requests, and resolving service concerns efficiently. Representatives communicate through phone, email, or chat, ensuring every interaction is professional and accurate. Candidates should demonstrate strong interpersonal skills, patience, and the ability to adapt to changing customer needs. Attention to detail, organizational skills, and comfort with customer service technology systems are also critical for success. This role provides an opportunity to gain valuable experience in customer service and financial services, offering advancement into account management, supervisory, or specialized support positions. For those seeking a stable career with consistent pay and growth potential, this role presents an excellent opportunity.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa