Customer Service Representative
Paying between $53,400 and $55,000 per year, this salaried role also includes benefits such as healthcare, retirement contributions, and paid leave. The Customer Service Representative is responsible for managing customer inquiries, resolving concerns, and ensuring satisfaction across all interactions. Representatives will handle service issues, process requests, and communicate product or service details clearly and professionally. The position requires strong written and verbal communication skills, attention to detail, and the ability to multitask effectively. Candidates must be adaptable and capable of balancing efficiency with high-quality service delivery. Beyond immediate service responsibilities, this role may also involve contributing feedback to improve processes and enhance the customer experience. It is ideal for individuals who enjoy building relationships and want to grow in a stable environment with career advancement potential.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Success Specialist
Offering an annual salary between $45,000 and $50,000, this role also provides benefits covering healthcare, paid leave, and professional development opportunities. The Customer Success Specialist is responsible for ensuring that clients achieve success with products or services, fostering strong relationships and long-term engagement. Specialists will onboard new customers, provide training or guidance, and proactively monitor account activity to identify opportunities for improvement or upselling. Strong communication and problem-solving skills are essential, as specialists must balance client needs with organizational goals. The role requires organization, adaptability, and the ability to work collaboratively with sales, product, and support teams. This position provides an opportunity to develop valuable expertise in account management and client engagement, with advancement potential into senior customer success or leadership positions. For candidates who thrive on helping clients succeed while building a rewarding career, this role offers an ideal fit.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa