Customer Service Representative
This Customer Service Representative position pays $22.00 per hour and offers benefits that provide stability, security, and opportunities for growth. Employees in this role can expect healthcare coverage, retirement savings opportunities, and paid time off that ensures balance between professional and personal life. The position focuses on providing quality support to customers by responding to inquiries, handling issues, and ensuring a seamless service experience. Candidates in this role will need to demonstrate excellent communication skills, patience, and the ability to resolve problems effectively. Responsibilities also include documenting interactions, following up on concerns, and collaborating with internal teams to ensure client satisfaction. This role is ideal for someone who enjoys working directly with people, values teamwork, and seeks a career in customer service where attention to detail and professionalism are highly valued. The position offers a consistent schedule, reliable income, and the chance to build long-term skills in customer support. For motivated individuals, it provides the opportunity to make a meaningful contribution by improving the service experience for all customers.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Workforce Management Intraday Analyst
This position offers an annual salary range of $48,900 to $66,200 along with a benefits package that supports both financial stability and personal well-being. Employees in this role can expect access to healthcare coverage, retirement savings options, and paid time off, creating a balanced and secure work environment. The Workforce Management Intraday Analyst is responsible for monitoring, analyzing, and adjusting workforce schedules in real time to ensure optimal staffing levels and service delivery. The role requires attention to detail, analytical thinking, and the ability to respond quickly to fluctuations in call volume or workload demands. Key responsibilities include generating reports, tracking performance metrics, identifying gaps, and making real-time decisions to maximize efficiency while maintaining service quality. Strong communication and collaboration skills are essential, as the analyst will work closely with supervisors and operations teams to resolve challenges and support business objectives. This position offers a dynamic environment where adaptability and problem-solving are crucial, providing opportunities for professional growth in workforce planning and operational management. It is an excellent fit for individuals who enjoy data-driven decision-making and contributing to effective service operations.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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