Clinic Call Center Representative
This position offers an hourly wage between $16.00 and $27.69, depending on experience and qualifications, with benefits that include healthcare coverage, retirement plans, and paid time off. The Clinic Call Center Representative is responsible for handling inbound and outbound calls from patients and clients, ensuring that inquiries, scheduling, and service requests are managed with accuracy and professionalism. This role emphasizes customer care, requiring patience, clear communication, and the ability to work efficiently in a fast-paced environment. Representatives will be responsible for documenting calls, managing appointment requests, assisting with billing questions, and providing guidance regarding clinic services. The position also requires strong organizational skills, attention to detail, and the ability to maintain confidentiality while handling sensitive patient information. Collaboration with healthcare providers and administrative staff is essential to ensure smooth clinic operations and excellent patient experiences. This role offers not only financial stability but also the opportunity to work in a healthcare-focused environment where helping others directly improves community well-being.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Bilingual Customer Service Representative
This role offers an hourly pay of $22.00 along with benefits that provide financial stability and personal security. Employees in this position can expect access to healthcare coverage, retirement savings plans, and paid time off, ensuring a balanced work and personal life. The Bilingual Customer Service Representative is responsible for supporting customers in both English and another language, ensuring that communication barriers are minimized and that customers receive timely and accurate assistance. Key responsibilities include answering inquiries, resolving service issues, documenting interactions, and following up with clients to ensure satisfaction. The role demands strong communication skills, patience, and the ability to manage conversations effectively across multiple languages. Success in this role requires professionalism, empathy, and the ability to work well under pressure while maintaining attention to detail. Collaboration with internal teams will also be necessary to resolve customer concerns efficiently and enhance overall service delivery. This position is well-suited for individuals who enjoy helping others, are fluent in more than one language, and want to build a career in customer service that values cultural awareness and inclusivity.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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