Customer Support Specialist
$18.00–$21.00 per hour with part-time status and customer engagement through chat, phone, and email support. The position offers an engaging environment where the specialist assists customers through delightful, unscripted conversations, handling inquiries via multiple communication channels. In this role, the individual provides consistent and friendly support, helping resolve issues, answer questions, and create positive experiences. Strong communication skills, a helpful attitude, and adaptability to varied customer needs are important. Working collaboratively in a dynamic environment, the specialist maintains effective customer relationships through responsiveness, clarity, and empathy. Additionally, proficiency with digital tools and willingness to engage casually yet professionally with customers contribute to success. The role demands multitasking across channels while focusing on customer satisfaction and prompt resolution. Continuous learning of company offerings and how best to serve customers helps the specialist improve performance and contribute to organizational goals. The part-time nature allows flexibility, while the customer-centric focus encourages development of interpersonal and problem-solving abilities in a supportive setting.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Data Entry Support
$15.77–$19.04 per hour, full-time with a comprehensive benefits package including paid time off, remote-work flexibility, and growth opportunities. The role involves performing accurate and confidential data entry within a durable medical equipment environment supporting continuous glucose monitoring billing services. The candidate operates remotely from a secure workspace and adheres to HIPAA regulations while ensuring meticulous capture and handling of sensitive patient and billing information. Strong familiarity with billing, coding, and insurance processes—especially HCPCS codes, prior authorization, and CMN documentation—is essential. Proficiency with Brightree and general office software is required, alongside excellent organizational, communication, and problem-solving skills. The individual must be detail-oriented and capable of interpreting clinical documentation and payer requirements, managing multiple tasks efficiently in a fast-paced setting. A proactive, team-oriented approach supports collaboration and professional development. The commitment to accuracy, compliance, and remote teamwork enables consistent service quality to patients and internal stakeholders.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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