Member Advocate
$20.00–$21.00 per hour, offering stable compensation and the opportunity to make a direct impact on member satisfaction. The Member Advocate serves as the primary liaison for members, ensuring their concerns, questions, and needs are addressed promptly and effectively. The position involves answering inbound calls, assisting with account information, resolving billing or service issues, and providing education on available resources. By combining empathy with strong problem-solving skills, the advocate ensures a positive experience and strengthens member relationships. The role demands patience, professionalism, and the ability to explain processes clearly, while maintaining confidentiality and compliance with organizational guidelines. Strong communication skills and attention to detail support success in documenting interactions and following through on resolutions. The advocate also collaborates with other departments to escalate complex issues, ensuring seamless service delivery. This position is ideal for individuals who enjoy helping others and are motivated by improving customer experiences. It provides valuable skills in customer relations, problem resolution, and advocacy.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Digital Library Coordinator
$30.00–$35.00 per hour on a six-month contract basis with remote flexibility across the United States. The Digital Library Coordinator manages the organization and maintenance of digital assets to ensure accessibility, accuracy, and usability for internal teams. Responsibilities include cataloging, tagging, and organizing digital resources while maintaining consistency in metadata and file management practices. The coordinator collaborates with creative, marketing, and operational teams to provide easy access to assets, ensuring efficiency across projects. Attention to detail, organizational ability, and technical proficiency with asset management systems are essential for success. The position requires balancing multiple priorities and maintaining deadlines in a fast-paced environment while ensuring assets remain secure, compliant, and properly archived. As a contract role, it offers valuable professional experience and flexibility, particularly for those with a background in digital content management. The role provides the opportunity to develop deeper expertise in digital asset workflows while supporting a team’s productivity and creative output.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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