Escalations Representative
This position pays $25.18 per hour and provides access to benefits that support both personal and professional growth. The Escalations Representative role focuses on handling complex or unresolved customer issues that require advanced problem-solving and communication skills. Responsibilities include analyzing customer concerns, coordinating with internal teams, documenting resolutions, and ensuring a positive outcome for the customer. The role requires resilience, attention to detail, and the ability to remain calm under pressure while providing empathetic support. Candidates will gain advanced skills in customer conflict resolution and service operations, which can lead to leadership or specialized service roles. For individuals who enjoy tackling challenges and ensuring customer satisfaction, this position offers long-term career potential.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Guest Relations Representative
This position pays between $16.35 and $22.07 per hour and includes benefits to support stability and career advancement. The Guest Relations Representative role is responsible for assisting guests with inquiries, resolving complaints, and ensuring positive experiences. Duties include greeting guests, handling service requests, coordinating with departments to resolve issues, and maintaining records of interactions. Strong communication skills, empathy, and professionalism are essential to succeed in this role. Candidates will gain valuable experience in guest services and hospitality operations, making this position a strong pathway to supervisory or management roles. For individuals who enjoy working in a customer-facing environment and helping others, this role offers both stability and career growth opportunities.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa