Customer Support Associate
This fully remote position offers a competitive hourly wage of $26.44 and provides the opportunity to work in a supportive, dynamic environment that values customer satisfaction and employee growth. In this role, the Customer Support Associate will serve as a critical liaison between clients and internal teams, ensuring a seamless customer experience through timely and professional communication. The position involves handling inbound emails and phone calls from clients, resolving inquiries with accuracy, and maintaining comprehensive knowledge of company services and software tools. Candidates must possess strong written and verbal communication skills, be detail-oriented, and exhibit empathy and patience when assisting customers. Previous customer support experience and familiarity with CRM systems are preferred. The ideal candidate will be a problem-solver who thrives in a fast-paced, team-oriented setting while also capable of working independently. Multitasking, time management, and tech-savviness are essential. This position offers a rewarding opportunity for those who enjoy helping others and want to grow within a customer-centric organization. Regular performance evaluations and opportunities for advancement further enhance the appeal of this position, making it an excellent fit for professionals seeking both stability and upward mobility.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Order Management Representative
The Order Management Representative role offers a salary range of $32,900 to $66,900, depending on experience and qualifications, with benefits designed to support remote work and career development. This fully remote role centers on processing customer orders with precision and timeliness while ensuring a high level of satisfaction across client interactions. The individual will be responsible for managing end-to-end order workflows, maintaining order accuracy, addressing discrepancies, and liaising with internal departments such as sales, logistics, and finance to ensure customer needs are met efficiently. Excellent data entry skills, strong communication abilities, and a commitment to customer service are key to succeeding in this position. Candidates should be comfortable using enterprise resource planning (ERP) systems, preferably SAP, and demonstrate the ability to handle multiple tasks in a deadline-driven environment. Previous experience in order management, supply chain, or customer support roles is beneficial. This position is ideal for someone seeking a structured yet flexible work environment that emphasizes quality, accountability, and collaborative problem-solving. Training and support are provided, with ongoing opportunities for professional development and performance-based growth.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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