Technical Support
The Technical Support role is estimated to offer a salary range between $37,900 and $45,900 annually, and it is designed for individuals passionate about providing high-quality customer and technical assistance in a remote setting. This role involves assisting users with software functionality, troubleshooting technical issues, resolving connectivity concerns, and escalating complex problems to the appropriate teams. Candidates must be tech-savvy, customer-oriented, and capable of managing multiple support channels including phone, chat, and email. Clear communication and analytical problem-solving are key components of this role, as is the ability to explain complex technical information in a user-friendly way. Ideal candidates will have experience in customer service or IT helpdesk roles and should be familiar with ticketing systems, remote access tools, and basic networking concepts. The role requires adaptability, patience, and a proactive mindset to deliver timely and effective support. Training is provided, along with access to ongoing professional development opportunities, making this position ideal for individuals looking to grow their careers in technical support or IT services.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Program & Onboarding Coordinator
This remote role offers a competitive annual salary ranging from $50,000 to $53,000, along with a comprehensive benefits package that supports career development, work-life balance, and health and wellness. The Program & Onboarding Coordinator is responsible for executing and supporting onboarding processes for new hires and assisting with the administration of training programs. This position plays a key role in ensuring a smooth and engaging experience for incoming employees while also coordinating logistics for various development initiatives across the organization. Responsibilities include managing schedules, tracking progress, maintaining training documentation, and serving as a primary point of contact for onboarding participants. The ideal candidate will be detail-oriented, organized, and possess excellent communication and interpersonal skills. Familiarity with learning management systems (LMS), HR software, and virtual collaboration tools is preferred. A background in human resources, employee engagement, or program coordination is highly beneficial. This role provides the opportunity to work in a dynamic, team-oriented environment where contributions are valued and professional growth is encouraged. It’s an excellent fit for individuals who enjoy creating structure, facilitating meaningful experiences, and contributing to an inclusive and positive organizational culture.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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