Referral Coordinator
Offering an hourly pay range from $17.00 to $31.30, the Referral Coordinator position provides a flexible remote work opportunity with robust benefits and the chance to support vital healthcare services. In this role, the Referral Coordinator will be responsible for processing incoming referrals, verifying insurance eligibility, and ensuring appropriate documentation is submitted for timely provider scheduling. This position plays an integral role in maintaining continuity of care and reducing delays in patient treatment. Candidates must be detail-oriented and capable of managing a high volume of data entry and communications across phone, email, and digital platforms. Experience in a healthcare or insurance environment is highly desirable, particularly with knowledge of referral and authorization processes. Strong customer service skills, organizational abilities, and proficiency in navigating medical systems and EHR platforms are essential. The role also involves close collaboration with clinical staff, providers, and patients, requiring professionalism, empathy, and the ability to maintain confidentiality. Training is provided, and the organization offers advancement opportunities and ongoing support to help coordinators succeed in their roles. This position is ideal for individuals passionate about healthcare coordination and looking for long-term growth in a patient-focused field.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Product Support Specialist
This remote position offers a salary range between $50,000 and $56,000 per year, providing competitive compensation and benefits designed to support employees’ professional growth and work-life flexibility. The Product Support Specialist will be responsible for delivering high-quality support to clients using the company’s software platforms, troubleshooting technical issues, and ensuring customer satisfaction across multiple communication channels. The role involves responding to support tickets, managing incident resolution, providing user guidance, and working closely with product and development teams to resolve complex issues. Strong communication skills, both written and verbal, are essential, along with a high level of technical aptitude and problem-solving ability. Candidates with experience in SaaS support, technical customer service, or travel technology platforms will be particularly well-suited. Familiarity with helpdesk systems, APIs, and product documentation processes is an asset. The ideal candidate is customer-focused, detail-oriented, and capable of working independently while contributing to a team-driven environment. This role is perfect for someone looking to deepen their experience in customer and product support while being part of an innovative and global organization.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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