Clinical Help Desk Administrative Coordinator
The Clinical Help Desk Administrative Coordinator position offers a pay range of $14.00 to $19.20 per hour, with access to healthcare benefits, paid time off, and training support. This fully remote role is suited for individuals who are detail-oriented, organized, and eager to support clinical professionals through administrative services. The coordinator will provide essential support to the help desk team by tracking and documenting incoming inquiries, managing records, assisting with report generation, and ensuring timely resolution of clinical system issues. Strong data entry skills, familiarity with healthcare terminology, and the ability to work in a deadline-driven environment are critical. Candidates should be proficient in Microsoft Office Suite, particularly Excel and Outlook, and possess excellent communication skills to liaise between clinical staff and technical support teams. While experience in a healthcare setting is a plus, it is not a requirement, as comprehensive training will be provided. This is a great opportunity for individuals looking to enter the healthcare support field in a stable, remote capacity with opportunities for growth. Reliability, discretion with sensitive information, and a commitment to excellent service are key to thriving in this position.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Product Support Specialist
The Product Support Specialist position pays between $50,000 and $56,000 per year and includes a full suite of benefits such as healthcare, paid leave, retirement contributions, and professional development resources. This remote role is designed for problem-solvers with a passion for customer support and a talent for understanding software products. The specialist is responsible for providing front-line support to corporate travel clients, resolving technical issues, troubleshooting booking errors, and guiding users through platform functionalities. Effective communication, both written and verbal, is essential, along with the ability to multitask and manage time efficiently in a fast-paced environment. Ideal candidates will have prior experience in software support or customer service, and should demonstrate a proactive attitude toward finding resolutions and documenting recurring issues for escalation. Familiarity with travel industry software is advantageous but not required. This position is ideal for tech-savvy professionals who take pride in delivering high-quality support and who enjoy working independently while contributing to a larger team. Consistent feedback and training are offered to help employees refine their skills and grow within the organization.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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