Financial Aid Coordinator
This remote position offers a competitive annual salary between $55,000 and $65,000, depending on experience, along with a full suite of benefits including health, dental, and vision insurance, paid time off, and opportunities for professional growth. The Financial Aid Coordinator plays a critical role in ensuring students receive accurate, timely financial aid support throughout the application and enrollment process. This role requires close coordination with students, families, and internal departments to manage aid documentation, verify eligibility, and provide clear communication on policies, procedures, and deadlines. The coordinator will oversee the processing of financial aid awards, ensure compliance with federal and institutional regulations, and support financial wellness initiatives for students. Strong organizational skills, attention to detail, and the ability to navigate complex systems are essential. Ideal candidates will have experience working in higher education or student financial services, along with a genuine interest in improving student access and success. This role provides the opportunity to contribute meaningfully to students’ educational journeys while maintaining the flexibility of working from home in a collaborative and mission-driven environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Customer Service Rep
The estimated annual pay for this remote Customer Service Representative position ranges from $30,200 to $43,700, depending on experience and location. Employees enjoy access to a full benefits package that includes healthcare coverage, retirement savings options, paid time off, and employee support resources. This role is centered on delivering excellent service to customers, with a focus on resolving issues related to products, services, and billing inquiries. The Customer Service Representative will respond to incoming calls, emails, and chat messages, working to understand customer concerns and provide timely and effective solutions. A high level of empathy, patience, and professionalism is essential, along with strong communication and problem-solving skills. The position requires quick thinking, attention to detail, and the ability to work efficiently within established guidelines. Ideal candidates will have previous experience in a customer support role and be comfortable using customer relationship management (CRM) systems. This is a remote position, offering flexibility and the opportunity to work from home while playing an important role in maintaining customer satisfaction and loyalty. Training will be provided to ensure representatives are well-equipped to handle inquiries confidently and accurately.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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