Product Support Specialist
This remote role offers an hourly wage of $17.65 and includes benefits such as healthcare, retirement options, paid time off, and access to company wellness programs. The Product Support Specialist serves as a critical link between customers and internal teams by providing frontline assistance for technical issues, product functionality, and general inquiries. Working in a fast-paced environment, the specialist must quickly identify problems, offer solutions, and ensure a positive customer experience through professional communication and timely issue resolution. Responsibilities include responding to phone and email support requests, logging incidents, escalating complex issues, and providing follow-up to ensure complete resolution. The ideal candidate has strong problem-solving skills, technical aptitude, and a keen attention to detail. Prior experience in customer service or technical support roles is beneficial, and comfort with CRM systems or support ticketing platforms is preferred. The ability to manage multiple cases simultaneously while maintaining a customer-first mindset is essential. This position is ideal for individuals who enjoy helping others and are eager to grow within a supportive and solutions-oriented team.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Healthcare Customer Service Rep
This entry-level remote position pays $15.00 per hour and includes comprehensive training, medical and dental coverage, paid time off, and the potential for growth within a supportive healthcare organization. The Healthcare Customer Service Representative will serve as the first point of contact for patients and providers, handling inbound calls, providing accurate information, and resolving issues related to benefits, services, and appointments. With a focus on delivering compassionate and high-quality service, the representative will ensure every interaction is handled with care and professionalism. This role requires active listening skills, empathy, and the ability to navigate computer systems to find solutions efficiently. Strong verbal communication and a commitment to customer satisfaction are key, as is the ability to work independently in a remote environment. Previous experience in a healthcare or call center setting is helpful, but not required, as thorough training is provided. This role offers a meaningful opportunity for individuals who want to make a positive impact in healthcare through outstanding service and reliable support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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