Patient Support Center Representative
This role offers a competitive hourly pay range of $16.00 to $27.69, based on experience and location, along with access to a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, employee assistance programs, and career development opportunities. The Patient Support Center Representative is a critical point of contact for patients, assisting with appointment scheduling, insurance verifications, prescription coordination, and general inquiries. Working in a fast-paced environment, representatives are expected to deliver compassionate, efficient service while navigating multiple systems and maintaining strict confidentiality. Candidates must be comfortable managing inbound and outbound calls, documenting patient interactions accurately, and collaborating with clinical and administrative staff. Strong interpersonal communication and organizational skills are essential, as is the ability to stay composed and solution-oriented under pressure. Prior experience in a healthcare or call center environment is helpful, though not always required. This position is ideal for someone who values patient care, is tech-savvy, and enjoys problem-solving. Training is provided, and ongoing support is offered to foster career progression. The role may offer hybrid or remote flexibility depending on location.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Trial Documentation Associate
This full-time remote position offers a highly competitive annual salary ranging from $65,520 to $114,400, depending on experience. Benefits include comprehensive medical coverage, generous paid time off, professional development opportunities, and retirement plan contributions. The Trial Documentation Associate plays a crucial role in supporting clinical research operations by overseeing the preparation, organization, and maintenance of essential documents for clinical trials. This position ensures all regulatory and compliance standards are met through accurate documentation, version control, and audit-readiness. Responsibilities include collaborating with clinical study teams, maintaining Trial Master Files (TMF), and performing document quality checks. The role also involves ensuring compliance with FDA regulations and ICH-GCP guidelines, making it ideal for professionals with a background in clinical research or regulatory affairs. Candidates should have exceptional attention to detail, strong organizational skills, and experience using electronic document management systems. Prior experience with clinical trials, either in an administrative or coordination role, is preferred. The position is well-suited for detail-oriented individuals seeking to support life-saving medical research from a structured, documentation-focused standpoint in a remote setting.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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