Chargeback Recovery Associate
This position offers an hourly wage between $19.34 and $24.18, along with access to a benefits package that may include health insurance, paid time off, 401(k), wellness programs, and other employee perks. The Chargeback Recovery Associate is responsible for managing the chargeback process to recover funds and mitigate losses. The role requires gathering documentation, analyzing disputes, preparing responses, and submitting evidence to financial institutions within strict deadlines. Strong organizational skills and attention to detail are crucial, as the associate must review transactional data, identify trends, and ensure timely resolution of cases. Effective communication skills are essential, as the role involves coordination with customers, payment processors, and internal teams. The ability to work independently while adhering to performance metrics and compliance standards is key to success. A background in finance, payments, or chargeback management is highly beneficial, though training will be provided for qualified candidates. The environment is fast-paced and dynamic, requiring quick decision-making and the ability to adapt to changes in processes or regulatory requirements. This remote-friendly position offers growth potential for those who consistently meet quality and productivity standards.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Plan Advocate Support
The estimated salary for this role ranges from $44,300 to $53,300 per year and includes access to a benefits package that typically offers medical, dental, vision, paid time off, 401(k), and wellness programs. The Plan Advocate Support position is designed to assist healthcare members by providing accurate information about benefits, eligibility, and claims processing. This role requires clear and compassionate communication as the advocate serves as a liaison between members and healthcare plans. Responsibilities include handling inbound calls, researching account information, resolving issues efficiently, and maintaining high service standards. Candidates must be able to navigate multiple systems simultaneously while ensuring that all interactions meet compliance and quality requirements. A strong customer service background and the ability to manage confidential information with professionalism are essential. Ideal candidates will be detail-oriented, adaptable, and capable of working in a performance-driven environment. The role may involve handling sensitive or complex situations that require empathy, patience, and effective problem-solving. Previous experience in a call center, healthcare, or insurance environment is a plus. Remote work options may be available depending on business needs and candidate qualifications.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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