Training Coordinator
This position offers an estimated annual salary between $55,600 and $68,000, along with a competitive benefits package that typically includes health insurance, paid time off, retirement plans, and professional development opportunities. The Training Coordinator plays a crucial role in planning, organizing, and facilitating training initiatives for internal teams and clients. Responsibilities include managing training schedules, coordinating resources and instructors, monitoring attendance and feedback, and continuously improving the training experience based on participant input and organizational goals. The role requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. Candidates should be comfortable working in a remote environment, using various collaboration tools to ensure successful communication across departments. A background in corporate training, instructional design, or program coordination is preferred. Excellent written and verbal communication skills are essential, as is the ability to work both independently and as part of a team. The coordinator must also be adept at adapting to shifting priorities and navigating the nuances of global or enterprise-wide training initiatives. This is a fully remote position, offering flexibility and autonomy while contributing to a high-impact, mission-driven environment.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Service Desk Representative
This position begins with a base salary of $42,000 annually, with additional compensation depending on qualifications. It includes a robust benefits package that may offer health insurance, paid leave, retirement contributions, tuition reimbursement, and professional development resources. The Service Desk Representative is responsible for providing frontline technical support and customer service to users by troubleshooting hardware, software, and network issues. This position serves as a critical touchpoint for resolving IT-related concerns in a timely and courteous manner. Representatives are expected to document issues, escalate when necessary, and maintain communication with users until resolution. Strong interpersonal skills, patience, and a solutions-oriented mindset are essential for success. The role requires comfort with help desk systems, remote support tools, and ticketing platforms. Candidates must be detail-oriented and able to multitask in a dynamic, fast-paced environment. Prior experience in technical support or IT customer service is preferred, though training will be provided. A collaborative attitude and commitment to service excellence are key components of this role. This is an on-site or hybrid role, and the ability to work scheduled shifts, including possible weekends or evenings, may be required depending on operational needs.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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