Customer Relations
This remote position pays between $14.38 and $25.65 per hour, depending on qualifications and experience. Employees in this role enjoy a robust benefits package that may include medical, dental, and vision insurance, paid time off, employee assistance programs, and retirement savings plans. The Customer Relations position is central to enhancing client satisfaction through professional, empathetic, and effective communication. Responsibilities include resolving inquiries via phone and email, addressing account-related questions, troubleshooting issues, and following up on escalated concerns. The role also involves documenting customer interactions, identifying areas for improvement in service delivery, and contributing to a positive customer experience. Successful candidates bring a proactive mindset, strong problem-solving abilities, and a genuine interest in helping others. The ability to handle confidential information, maintain professionalism in high-pressure situations, and use CRM tools proficiently is critical. This position is ideal for individuals with excellent verbal and written communication skills who are detail-oriented and comfortable working remotely. Prior experience in customer service or financial services is helpful but not mandatory. This is an opportunity to make a meaningful impact by representing the brand’s commitment to responsive, respectful, and solution-focused support.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Online Learning and Instructional Support Advisor
This remote position offers an hourly pay range of $22.00 to $27.71, with eligibility for a benefits package that typically includes health insurance, dental and vision coverage, retirement plans, paid leave, and professional development resources. The Online Learning and Instructional Support Advisor plays a pivotal role in ensuring an engaging and accessible digital learning experience for students. The primary focus of this role is to support faculty and learners in navigating online courses, educational technologies, and digital learning platforms. Responsibilities include responding to technical inquiries, assisting in the setup and troubleshooting of learning management systems, and collaborating with instructional design and academic support teams to resolve issues and improve user satisfaction. The position also involves training users on tools and systems, maintaining support documentation, and staying updated on emerging educational technologies. Successful candidates possess strong communication skills, a problem-solving mindset, and the ability to manage multiple support requests in a fast-paced environment. Previous experience in online learning support or educational technology is preferred. This role is well suited for individuals who are organized, detail-oriented, and passionate about enhancing the quality of virtual education for learners and instructors alike.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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