Customer Care Representative
The position offers a competitive annual salary of approximately $45,000, along with a comprehensive package of benefits that typically accompany roles in customer support within medical technology. The Customer Care Representative is responsible for managing inbound calls to handle order placement, service dispatch, technical product inquiries, and issue resolution across multiple communication channels. Operating in a hybrid setting after initial training, the representative collaborates with healthcare professionals, integrates with internal departments, and ensures accurate data entry using systems like Oracle and Siebel. The role demands strong communication skills, attention to detail, the ability to multitask under busy call volumes, and a commitment to organizational objectives.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
Claims Analyst
The role offers a competitive annual salary range of $51,400 to $65,100 along with a full suite of standard benefits such as health, dental, vision insurance, retirement savings programs, paid time off, and professional development opportunities. The Claims Analyst is responsible for reviewing, processing, and resolving a variety of insurance claims, ensuring accuracy and compliance with policy terms and regulatory standards. This role requires analyzing documentation, verifying coverage, identifying discrepancies, recommending adjustments, and collaborating with customer service representatives and external partners to ensure timely reimbursement. The incumbent must have strong analytical, problem‑solving, and communication skills, along with proficiency in relevant claims systems and attention to detail. A bachelor’s degree in finance, business, or a related field is preferred, though equivalent work experience in insurance or claims processing is accepted. The role is essential to maintaining high levels of client trust and operational efficiency, as the analyst is expected to investigate complex cases, escalate when appropriate, and make recommendations for process improvements.
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All applicants must be authorized to work and live in the United States. Employer may not sponsor work visa
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